The mouse is displayed and can be moved. The hard drive light indicates the harddrive chugging along for a while then stops. You can still move the mouse and the keyboard is responding as you can press SHIFT 5 times to get the sticky keys prompt. If this does not work, use File, Run new task in Task Manager to start an Administrator CMD window. here same problem but nothing to do with it , after upgrade screen black no cursor, computer does not respond , starts up with windows logo, the circle of dots shows a few dots then halts , screen black , can not start in safe mode can not do anything ctrl-alt-del and running explorer from the task manager Protect Yourself From Tech Support Scams Click 'Task Manager'. I can remove the battery while the laptop is showing black screen with no curser, then replace the battery. I am sorry to know that you are unable to perform a boot in your Computer. If the issue persists, do get back to us. The one that came with the PC tower and a bigger one. I tried most of the suggestions to no avail, so set about my own. Boot up as normal, and wait until you see the cursor on the black screen 2. The cursor will move around the screen. Hope this helps in resolving the issue. Please use these steps: If you see the black screen only ctrl-alt-del and running explorer from the task manager gets the login to complete. I have a Dell laptop I recently upgraded to Windows 10, it worked perfectly on past startups with Windows 10 (A.k.a I shut it down before and it booted up alright), and suddenly, when I booted it up today, it's just giving me a black screen with NO mouse cursor. I'm having the same issue with Windows 10. After booting Window 7 stuck on black with mouse cursor. But, I now had a login screen so used the Windows 10 Media repair and it seems to have done the trick. Windows 10 - Black Screen upon boot-up, no cursor, ctrl+alt+del doesn't work. Its a @VeryPC AIO Panel and was running Win 7 Pro, 64-bit. You can check its presence by moving the mouse-pad. (try vice versa if it does not work). I only have external AMD Radeon graphics cards. Programs would not run and my mouse took a holiday! I think the black screen with no curser, is related to the battery. There are so many solutions for this problem, mine was no different. Try to boot into Safe Mode with Networking or Enable low-resolution video. After booting up a Windows 7 computer, I get to the Ctrl-Alt-Del screen. I had the same symptoms as some here. Thank you for posting the query on Microsoft Community. I have tried: - F8 booting - CTRL-ALT-DEL - Reseat the battery - Checking If you see the black screen or have a flickering screen. Interesting enough I found that if I put the computer into hibernate by pressing the power button, then pressing the power button to resume windows the desktop (already logged on) appears every time and computer is good until next restart... none of the PC boots up as normal but as soon as you CTRL-ALT-DEL to log in it goes to a black screen with just the mouse pointer. It is joined to the domain. Thank you.. Erick. Learn More. 2- Window repair try. If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software. Switch ON the system and switch OFF the system 3 to 4 times when the Dell logo appears. If I shut it down cold, then I get the repair boot,where I can try to get into safe mode. * Notes: * If you don't see the "Task a. You can help protect yourself from scammers by verifying that the contact is a The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app. ctrl+alt+del does not work at this time. cursor. While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager. As the system is not starting up in the Normal mode you will need to start the system in safe mode and follow the further steps. When you're booted, press Ctrl+Alt+Del 3. I tried F8 booting, CTRL-ALT-DEL, Reseat the battery. I have a user that has an HP elitebook running win 7 pro. The installation of the Media disk cleared up the AMD drivers and now everything works fine. technical support services. But whenever I press Shift ket 5 times Sticky keys window pop up. I wm now only able to log in, and once that happens, my screen is just black with a movable cursor. When the system boots up to ctrl alt del I can press those keys and the screen will go to black with the cursor. I've taken the battery out and that didn't work. I have a Dell laptop I recently upgraded to Windows 10, it worked perfectly on past startups with Windows 10 (A.k.a I shut it down before and it booted up alright), and suddenly, when I booted it up today, it's just giving me a black screen with NO mouse It showed the mouse cursor once after about ten minutes of waiting but after rebooting again it's gone. Signed, irritated!!! My monitor goes into sleep mode as if nothing is inputting I do appreciate your efforts and time.

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