The key you are looking for is a string of 48 numbers. An external USB keyboard did work on the Thinkpad X1 Yoga and the PIN was entered. How to recover lost data from formattetd BitLocker encrypted drive? I know the keyboard is working, as I can access setup when booting the PC up. To work around this issue, try the following methods, in no particular order: Input the BitLocker recovery key. Unlock the drive or turn off BitLocker… Step 2: Type the command: manage-bde -unlock X: -Password or manage-bde -unlock X: -RecoveryPassword (X is the drive letter of the BitLocker encrypted drive) and press Enter. BitLocker drive encryption failed to recover from abruptly terminated conversion. 2. Dell cannot circumvent the Microsoft BitLocker Recovery key process. First, suspend bitlocker in Windows. Reboot the computer. Manage-bde is a command-line tool that can be used for scripting BitLocker operations, such as unlock, turn off BitLocker, change the password. Because of that, the USB port drivers were not loaded when Bitlocker screen poped and so I couldn't use my usb keyboard to enter … If you are using UFEI; boot to the BIOS, open Boot Sequence, Click "Add Boot Device/Option", Enter a name in Boot Option name (Hard drive), Click the ... button, Click EFI, Click Microsoft, Click Boot, Click Bootmfgw.efi, click OK. If you are sure the BitLocker password is correct, it means BitLocker encrypted drive has been corrupted so that BitLocker stops accepting the correct password. If the BitLocker password is not working, BitLocker encrypted drive won't be unlocked. Reinstall the operating system, and then reset the TPM chip. Here are some instructions on what you can do when BitLocker encrypted drive doesn't accept correct password or BitLocker recovery key. For additional information about BitLocker Encryption and how it is installed on Dell systems, refer to Dell Knowledgebase article SLN299056. Step 1: Open the Command Prompt as administrator. If the BitLocker password is not working, BitLocker encrypted drive won't be unlocked. How to recover deleted/lost BitLocker encrypted partition? Step 6: Select the needed files and click "Recover" to start the recovery process. If manage-bde failed to unlock BitLocker volume with the recovery key or password, try solution 4 and solution 5. It feels dreadful when BitLocker encrypted drive doesn't accept correct password or BitLocker recovery key. BitLocker is a Microsoft encryption product designed to protect the user data on a system. This behavior then loops. Please select whether the article was helpful or not. If M3 BitLocker Recovery doesn't accept the correct password or BitLocker recovery key either, it means BitLocker metadata has been corrupted so that there is no way to decrypt data from BitLocker encrypted drive. On the Surface if I attach an external USB keyboard it doesn’t work properly. This document provides solution for ThinkPad X1 Tablet keyboard not functioning at BitLocker screen https://support.microsoft.com/help/4026181/windows-10-find-my-bitlocker-recovery-key, Central African Republic (République centrafricaine), Democratic Republic of the Congo (République démocratique du Congo), Dominican Republic (República Dominicana), French Overseas Territories (France d'outre-mer), A key may be saved as a file (Network drive or other location), A key may be saved to your Microsoft account (Access your MS account from a different system to retrieve the key), A key may be saved to a USB flash drive (Plug the USB flash drive in to your locked PC and follow the instructions. How to recover lost data from inaccessible BitLocker encrypted drive? In this situation, you must find the correct password and try again. Note: Because BitLocker is a Microsoft encryption security product, Dell neither stores nor has the ability to provide a recovery key. If you encrypt your Windows system drive with BitLocker, you can add a PIN for additional security.You’ll need to enter the PIN each time you turn on your PC, before Windows will even start. https://support.microsoft.com/help/4026181/windows-10-find-my-bitlocker-recovery-key. If the recovered files cannot be opened, check "Revert decryption" option and recover these files again. Does this mean my laptop is dead forever? When the Bitlocker screen comes up I cannot type the PIN with the integrated keyboard (on the surface it is detachable). I didn't reinstall my Windows. In this situation, try solution 5 to recover data from BitLocker encrypted drive. When the key is entered (even when registered in Active Directory), BitLocker reports the key was accepted and the unlock was successful, but then prompts you to re-enter the key again. Hence, I don't have a recovery key backed-up anywhere. Case 2: BitLocker recovery key is not working for OS drive or Surface Pro Step 1: Remove the BitLocker encrypted OS hard disk from the Windows 10/8/7 computer or Surface Pro. Solution 1: Try the correct BitLocker password. Comments cannot contain these special characters: <>()\, Because BitLocker is a Microsoft encryption security product, Dell neither stores nor has the ability to provide a recovery key. Wait until the unlock period expires, and then enter the correct PIN. In that case, try solution 5 to recover data from BitLocker encrypted drive. The reason you can't type letters is that BitLocker Recovery Keys are ALL NUMERIC. I did't succeed in reinstalling windows because: 1. All Rights Reserved. How to recover lost data from failing/failed BitLocker encrypted drive? Step 5: After all your files are found, preview the documents, photos and play the videos, audio to see if your lost files are recoverable. For others: the issue was the "MSI Fast Boot" settings of my MoBo. I didn't see the key you posted before it was removed, but whatever it was, if it had letters in it, it was not a BitLocker Recovery Key. Solution 3: Try manage-bde where C: is the drive assigned to your disk and is your BitLocker recovery key as obtained in step 1. Please try again later. Everything goes well, but after I send my Dell Inspiron Laptop in warranty they changed motherboard and BitLocker doesn't recognize correct password or BitLocker recovery key. recover data from corrupted BitLocker encrypted drive, decrypt data from BitLocker encrypted drive.

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